FAQ

We're here to make the process as smooth as possible. Below you'll find answers to some of the most common questions about our services, file submissions, timelines, and more. If you don’t see what you’re looking for, feel free to contact us.

  • We are owned and operated in the United States and we work with sign companies, design professionals, and general contractors across the country. Our digital workflow allows us to support you wherever you are.

  • You are welcome and encouraged to use your own branding. This will help you with the approval process. Our services are designed to support you behind the scenes, so we can deliver drawings using your logo, templates, contact information, and company details. Whether you want the drawings branded with your identity or prefer a neutral presentation, we tailor the final product to match your needs.

  • We typically deliver PDFs ready for client approval or permit submittal.

  • We accept files upload on our website, or you can email us directly. We also support uploads via Google Drive, Dropbox, or other file transfer methods if needed.

  • We design both interior and exterior sign types for a variety of commercial, retail, and architectural environments. This includes wall signs, monument signs, pylon signs, blade signs, wayfinding and directional signage, interior ADA signage, lobby signs, and full-scale branding programs. From single-site projects to multi-location rollouts, we provide permit-ready drawings and presentation visuals tailored to your needs.

  • We specialize in producing professional sign drawings for client approval and permitting. This includes site-specific sign layouts, dimensioned elevations, location plans, and permit submittal drawings. We focus on clarity and compliance—our drawings are designed for approval. Feel free to reference or services page for a more comprehensive list of what we can assist you with on your project.

  • We do not offer engineering or stamped drawings. Our drawings are intended for visual communication and permitting purposes. If structural or electrical engineering is required, these must be obtained separately through a licensed engineer in your state.

  • Our drawings are intended for permit approval and client review only. Shop drawings should be created by your fabricator or installer based on final approved specifications. If you had provided us any base files and changes made to that artwork, we can provide you with those changes in a vector file format.  

  • We typically need your client's logo or artwork, a photo of the sign location, address of the sign location, desired sign type(s), site dimensions(site evaluation or architectural drawings), and any municipal sign code information. We'll provide a simple checklist to guide you through the process.

  • Most standard drawings are completed within 1–3 business days. Larger or more complex projects may require additional time—we’ll always provide a timeline before we begin.

  • Yes, expedited turnaround is available for an additional fee depending on project scope and current workload. Let us know your timeline and we’ll do our best to accommodate.

  • Pricing varies based on project scope, complexity, and turnaround time. Contact us for a quick quote—we aim to provide transparent, upfront pricing.

  • Yes. We work with many sign companies on a regular basis and can offer volume-based pricing or retainers for ongoing support.

  • We accept payments online via credit card or ACH. New clients are required to pay upfront. Repeat clients may be eligible for flexible billing arrangements.

  • We include up to three rounds of minor revisions at no additional cost. Additional revisions or significant design changes may incur a small fee, which will be communicated in advance.

  • We design with permitting in mind and follow general code principles, but we do not provide code consulting or jurisdiction-specific engineering. It is your responsibility to ensure final compliance with local regulations and obtain any necessary approvals.

  • We currently provide the drawings required for the permit process, but you or your client will need to submit them to the local municipality for permit approval. In some cases, we may offer permitting coordination as an add-on service.

  • We’re happy to assist with revisions. Minor changes are often included; major revisions may require a small additional fee, depending on the scope. However, our goal is to design all the signage per local municipality and property owners’ requirements first to hopefully bypass the need for any major revisions.

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Still have questions or ready to get started? We are here to help